Shipping Information

At Aira by Ayesha Ghaffar, we are committed to delivering your orders safely, efficiently, and on time. Please read our shipping policy carefully to understand how we process and dispatch your orders.

Order Processing Time

Once your order is confirmed, it is carefully processed and prepared for dispatch.

Orders are usually processed within 2 to 5 working days
During high-demand periods, sales, or new collection launches, processing may take slightly longer
You will be notified if there is any unexpected delay in your order

Delivery Time (Pakistan)

We deliver all over Pakistan through trusted courier partners.

Standard delivery time: 5 to 10 working days after dispatch
Delivery time may vary depending on your city, location, and courier service
Customers are advised to keep their contact number active for smooth delivery coordination

Shipping Charges

Shipping charges are calculated at checkout based on location and order weight
In some cases, free shipping promotions may be offered (if applicable)
Cash on Delivery (COD) orders may include additional courier handling charges

Order Confirmation

All COD orders may be confirmed via phone call or SMS before dispatch
Please ensure your contact details are correct to avoid delays
Unconfirmed orders may be placed on hold or cancelled

Delays & Unforeseen Issues

While we aim for timely delivery, delays may occur due to:

Weather conditions
Courier delays
National holidays or peak sale periods
Incorrect address or unavailable contact number

We appreciate your understanding in such situations.

Tracking Your Order

Once your order is dispatched, you will receive:

Tracking ID via SMS or email
Courier details to track your shipment in real-time

Incorrect Address or Failed Delivery

Please ensure your shipping details are accurate. We are not responsible for:

Delays due to incorrect address
Failed delivery attempts due to unavailability of the customer
Return shipping charges in such cases