Shipping Information
At Ayrash, we carefully prepare each nightwear order so your satin and lace pieces arrive safely and in good condition. The information below explains our current order-processing and delivery process within Pakistan.
Order Processing
Confirmed orders are generally prepared for dispatch within 2 to 5 working days.
Processing may take longer during launches, sales, public holidays or periods of unusually high order volume.
Delivery Across Pakistan
We deliver to serviceable locations across Pakistan through third-party courier partners.
After dispatch, standard delivery typically takes approximately 5 to 10 working days, depending on your city, courier route and local service conditions.
Shipping Charges
Applicable delivery charges are shown at checkout or communicated as part of the order process. Promotional free-shipping offers may apply from time to time when clearly stated.
Cash on Delivery
Where Cash on Delivery is available, Ayrash may confirm the order by phone, SMS or another contact method before dispatch. Orders that cannot be confirmed may be delayed, placed on hold or cancelled.
Order Tracking
When tracking information is available from the courier, it may be shared with you after dispatch by SMS, email or another order-contact method.
Delivery Delays
Estimated delivery times are not guaranteed. Delays may occur because of:
- courier network delays;
- weather or road conditions;
- public holidays or peak shopping periods;
- remote or difficult-to-service locations;
- incorrect or incomplete delivery details; or
- an unavailable customer at the time of delivery.
Correct Contact & Address Information
Please provide a complete delivery address and an active phone number when ordering. Ayrash cannot guarantee timely delivery where the address or contact information supplied by the customer is incorrect or incomplete.
Failed Delivery & Returned Parcels
If a parcel is returned because the customer was unavailable, refused delivery, or supplied incorrect information, additional courier charges may apply before the order is sent again.
Inspecting Your Order
When your order arrives, please check the parcel and product promptly. If you receive the wrong item or notice a manufacturing defect or delivery damage, contact Ayrash as soon as possible and follow our Exchange Policy.
Need Help?
If you have a delivery question, please contact Ayrash using the contact options available on our website and keep your order number ready.
