Terms & Conditions
Welcome to Aira by Ayesha Ghaffar. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
If you do not agree with any part of these terms, you should not use our website.
1. General Use
By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
You agree not to misuse, copy, or modify any content on this website without written permission from Aira by Ayesha Ghaffar.
2. Products and Descriptions
We aim to display our products as accurately as possible. However:
- Colors may slightly vary due to lighting and screen differences
- Product images are for representation purposes
- Minor design variations may occur in handmade or stitched items
All products are subject to availability.
3. Pricing
- All prices are listed in Pakistani Rupees (PKR)
- Prices may change without prior notice
- We reserve the right to modify or discontinue any product at any time
4. Orders
Once an order is placed:
- You will receive an order confirmation via email or SMS
- We reserve the right to cancel any order due to stock unavailability or payment issues
- Incorrect or incomplete information may result in order cancellation or delay
5. Payments
We accept secure payment methods including:
- Cash on Delivery (COD)
- Online bank transfer or digital payment methods (if available)
We do not store your payment card details. All online payments are processed through secure third-party gateways.
6. Shipping
- Delivery times may vary based on location and order volume
- Standard delivery in Pakistan typically takes 5–10 working days after dispatch
- Delays may occur due to courier issues, weather conditions, or peak seasons
7. Exchange Policy
We offer exchanges under certain conditions (please refer to our Exchange Policy page):
- Items must be unused and in original condition
- Requests must be made within the specified time frame
- Exchange is subject to stock availability
8. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Designs
- Text and branding
is the property of Aira by Ayesha Ghaffar and may not be used or reproduced without permission.
9. User Responsibilities
You agree:
- To provide accurate personal and shipping information
- Not to engage in fraudulent or illegal activities
- Not to misuse the website or disrupt its functionality
10. Limitation of Liability
We are not responsible for:
- Delays caused by courier services
- Indirect or incidental damages resulting from product use
- Issues arising from incorrect customer-provided information
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.